Frequently asked questions (FAQ)
Find quick answers about account, plans, security, LGPD/GDPR, DSARs, integrations and support.
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What is Unova Digital?
Unova Digital is a platform that allows users to monitor, control, and request the deletion of their personal data in compliance with the LGPD and GDPR.
Is my data shared?
No. Actual user data is not stored or shared. Only data categories are used for monitoring.
How do I know if a company has my data?
The platform queries partner companies to determine whether or not they have data related to the categories you are monitoring.
What does 'sensitive data' mean?
Sensitive data is information related to racial or ethnic origin, religious beliefs, political opinions, health data, among others.
How do I delete my data?
You can access the deletion section on the platform and submit a request directly to the company processing your data.
Is Unova Digital free?
Yes, we offer a free version with essential features. We also have plans for companies that want to comply with the legislation.
How can I ensure my data is secure?
We use modern information security practices, encryption, and continuous auditing to ensure integrity and privacy.
Can I change the data categories I track?
Yes, you can edit your tracking preferences at any time in the control panel.
Is the platform GDPR-compliant?
Yes, our architecture was designed to comply with both the LGPD and GDPR.
How can I contact Unova?
You can use the form on the contact page or send an email directly to suporte@unova.digital.
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Take control of your personal data.
Manage consents and preferences with transparency – in compliance with LGPD/GDPR.